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Welcome to our help desk. For answers to frequently asked questions, select your question from the list below. If you do not find an answer to your question, please call us at 406 698 1907. |
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Why did I receive an order confirmation even though I did not complete the payment process? |
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Order information is handled through a secure server provided by globecharge.com. Payment is handled through PayPal and not our site. We never see or have access to your credit card information, unless you place an order by phone. Top |
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Each time an order is placed, whether the payment process is successful or not, you will receive an order confirmation by email. For example, if payment for your first order did not complete successfully, and you placed the same order again, you will receive two order confirmations. Simply disregard the first confirmation. Top |
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When an order is placed, you will receive an order confirmation by email, and if payment was successful, you will receive a separate receipt from PayPal. If the payment process was not completed successfully, you will still receive an order confirmation by email, however no charges will be charged to your credit card, or PayPal account. Top |
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If your payment process was not completed successfully, we will invoice you through Pay Pal. Or you may place your order again, or call us at 406-698-1907 to charge directly to your Mastercard or Visa. Top |
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If your payment was successful, you should receive a receipt by email from Pay Pal. You may also check your Pay Pal account, or check your credit card activity. Top |
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Our inventory is updated several times a day, so quantities shown are current. However, it is possible that more than one person could order the same item at the same time. Our orders are filled on a first come, first serve basis. Top |
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Orders may be placed by phone by calling us at 406 698 1907. Only Mastercard and Visa are accepted with phone orders. Top |
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